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help you.

Questions about your order, your robot, or anything else — we respond within a few hours, every day of the week.

Email
support@naiade.com
Reply within 4 hours
Hours
Mon – Sun, 9am – 8pm EST
7 days a week
Returns & Warranty
30-day returns · 2-year warranty
Prepaid return labels included
Quick answers
What pool size does it handle? How do I clean the filter basket? What is your return policy?
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